Terms and Conditions for teralyxovia.sbs

Please read these Terms and Conditions before using our florist services. By accessing teralyxovia.sbs, you agree to follow the outlined guidelines, rules, and responsibilities.

December 8, 2025 (latest version)

Acceptance of Terms

Continued use of teralyxovia.sbs means you accept these conditions. If you disagree, please discontinue use. These terms apply to all site visitors, customers, and users within Malaysia.

Key Definitions

For clarity, the following terms are explained below and used throughout this document.

  • teralyxovia.sbs refers to the website managed by our registered florist business.
  • Services means all florist and floral event offerings provided by Teralyxovia.
  • User denotes any individual accessing or purchasing via teralyxovia.sbs.
  • Content covers both information and images provided onsite.

Service Usage

You may browse, order, and request information for personal or corporate use. Commercial resale or redistribution is not authorised without permission.

Eligibility

Use of the site is permitted for individuals aged 18 and above only. Users under 18 require parental consent for purchases.

Site not targeted to minors without supervision.

User Responsibilities

You agree to provide true details and communicate honestly with our team. Please review your orders for accuracy.

  • Provide accurate contact and delivery information
  • Use the site in compliance with Malaysian law
  • Do not misuse site features to disrupt other customers
  • Promptly address any payment or order discrepancies

Prohibited Uses

The following activities are not permitted while using teralyxovia.sbs:

  • Uploading offensive or harmful material to the website
  • Attempting fraudulent orders or misrepresentation
  • Using automated systems to damage or spam the website
  • Reselling services without our written agreement
  • Violating intellectual property rights of third parties

Intellectual Property

All content, brand names, graphics, and original photographs on teralyxovia.sbs are our property. Use, copying, or distribution without written consent is not permitted.

User Content

Any posted reviews or images must be lawful and factual, and grant us a right to display them.

User Content Rights:

We reserve the right to remove material that breaches these guidelines or is unlawful, misleading, or inappropriate.

Privacy and Data Use

We protect data as set forth in our Privacy Policy. Use of our site means you accept our data practices governed by Malaysian privacy laws. See Privacy Policy

Limitation of Warranties

Information and services are provided as available. We do not guarantee uninterrupted access or outcomes.

No Guarantee of Results:

Results may vary depending on care, handling, and other factors. We do not promise specific freshness durations.

Limitation of Liability

We are not liable for damages related to delays, force majeure, or care outside our control.

Indemnification

Users agree to indemnify us against claims from inappropriate use of the website or breach of terms.

Dispute Resolution Process

For any concerns or disputes, we encourage you to contact us for prompt assistance.

Arbitration

Disputes will be resolved by binding arbitration in Malaysia unless prohibited by law.

If arbitration is not feasible, courts of Malaysia have jurisdiction.

Online Dispute Resolution

You can seek resolution via Malaysia’s relevant online consumer dispute platforms if needed.

Learn about ODR services: Learn about ODR services

Governing Law and Jurisdiction

All terms are governed by Malaysian law and regulations. Legal actions must be brought in Malaysia.

Termination

We reserve the right to suspend or end services to any user who breaches these terms or other site guidelines.

Changes

teralyxovia.sbs may update terms when required by law or business needs. Continued use means you accept updates.

Severability

If a provision or section is found unenforceable, the remainder remains valid and effective.

Entire Agreement

These terms, alongside policies referenced, constitute the full agreement between user and company.

Contact for Questions

For any questions about these Terms and Conditions, please reach out to our support team via the methods below.

Contact Email: content@teralyxovia.sbs

Support Line: +6014-647 7319

Business Address: 348, Jalan Tun Razak, Level 41, Vista Tower, The Intermark, Kuala Lumpur 50400 Malaysia

Effective from: December 8, 2025

Version: v2