Privacy Policy Overview
Safeguarding your information is a fundamental priority for us.
Information We Collect
We collect information necessary to process orders, support your experience, and enhance our services. Data may be collected when you browse, purchase, or communicate with us.
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→Contact details given during orders
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→Information related to arrangements requested
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→Delivery location information
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→Customer support communications
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→Browsing data for analytics
Providing information is voluntary, but required for order processing and customer support. All personal data is handled according to Malaysian laws and best practices.
How We Use Your Data
We use your data to process purchases, arrange deliveries, communicate with you, and analyse website usage for improvement.
We do not sell personal data to third parties. Analytics data is only shared with trusted partners for website functionality and service improvement.
Your Data Rights
You have rights to access, correct, erase, and port your data as outlined below, subject to applicable legal requirements.
Right of Access
Request a copy of the data we hold
Right to Rectification
Request correction of inaccurate details
Right to Erasure
Request deletion of your data
Right to Portability
Request transfer of your data
Third-Party Data Sharing
We share data with payment providers, delivery partners, and analytics services where necessary for order fulfillment.
All partners are obliged to comply with confidentiality agreements and Malaysian privacy regulations. Data is not shared for unrelated marketing.
Information Security
Data security is maintained by using secure servers, regular updates, and staff training on privacy protection.
We review our information security processes to address new threats and maintain compliance with relevant regulations.
Privacy Contact Details
Address: 348, Jalan Tun Razak, Level 41, Vista Tower, The Intermark, Kuala Lumpur 50400 Malaysia
Phone: +6014-647 7319
Email: content@teralyxovia.sbs